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This policy explains exactly what information 6dd collects when you open an account, make a deposit via JazzCash or Raast, or contact support — and how we keep that data under your control. Availability of our services depends on local law and eligible regions in Pakistan.
When you create an account at 6dd, we collect the details you provide during registration — your name, contact information, and the payment method you choose, whether that is JazzCash, Raast, or another configured route. We also collect transaction records linked to your wallet activity, including deposit and withdrawal history as it appears in your account dashboard. Session data — such as the pages you visit and the time spent — is gathered automatically to keep the platform running correctly on your device. We do not sell your personal information to any outside party. Where we share data with service providers, those providers are bound to use it only for the purpose we specify. Your payment details, including JazzCash account references and Raast transfer records, are handled under the same protections as all other account data. This policy applies to accounts registered and accessed where local law permits. If you have questions about a specific data type or want to understand how a particular piece of your information is used, the support contact paths at the end of this page are the right place to start.
This policy covers data collected directly through 6dd — during account creation, login, transactions and support interactions. It does not extend to third-party services you may reach through links on this site, or to payment processors operating under their own terms. Understanding the boundary helps you know where to direct questions about your data.
All data collected when you register, log in, or update your account profile falls under this policy. This includes your contact details, verification records and the account history visible in your dashboard after login.
Deposits and withdrawals processed through configured payment routes — JazzCash, Raast or other available methods — generate records stored in your account. This policy governs how those records are retained and who may access them.
Browsing and interaction data collected while you navigate the lobby, view game categories or read page content is covered here. We use this data to maintain site function, not to build advertising profiles.
External payment processors, mobile wallet providers and any linked external sites operate under their own privacy terms. Once you leave 6dd or complete a transaction on a third-party interface, this policy no longer applies to that interaction.
You have practical options when it comes to the data 6dd holds about you. Reviewing your account records is the first step — log in and open the account dashboard to see your registration details, transaction history and any saved payment references, including linked JazzCash or Raast information. If something looks incorrect, you can raise a correction request through our support channel and we will verify the record against the information held on our end. Where you want to ask a broader question about how a specific data type is used — for example, how long session logs are kept or whether a particular record can be removed — the support team handles those requests directly. We aim to respond to data enquiries clearly and without unnecessary delay. Access to these rights is available where local law permits, and the scope of what can be corrected or removed may depend on applicable regulations in your region.
Log in to your account dashboard to view registration data, transaction history and any stored payment references. The current state of your information is shown there after login, without needing to contact support.
If your name, contact details or any stored information is inaccurate, submit a correction request through the support contact paths below. We verify requests against account records before making changes.
Questions about retention periods, specific data types, or how a record is used can be directed to our support team. We handle these as account-level enquiries and respond with the specific information you asked for.
For any request that goes beyond what the dashboard shows — deletion requests, data portability questions, or concerns about how your information was collected — contact us using the channels listed in the support section on this page.
If you want to exercise any right under this policy, ask about a specific data record, or report a concern about how your information has been handled, the contact paths below are where to start. We handle privacy-related queries as account enquiries — have your account details ready when you get in touch.
Raise privacy questions through the account support channel accessible after login. Use this path for correction requests, data queries and any concern linked to your registered account or payment history.
For written privacy requests — including data deletion or retention questions — send us an email using the address listed in your account settings. Written requests let us document and track your query accurately.
For quicker responses on straightforward data questions, the live chat option is available from within the platform. Agents can direct you to the right channel if your request needs escalation to a data review.
Data handling at 6dd is structured around four areas: what we collect, how long we keep it, who can access it, and how you can request changes. Each is covered below so you can check exactly where you stand.
We use cookies to keep the site working correctly on your device — remembering your login state and preferences. You can manage cookie settings in your browser at any time. We do not use cookies to serve third-party advertising or build profiles for external use.
Account access is protected at the login stage. We store account credentials using standard security practices and do not expose passwords in plain text. If you believe your account has been accessed without your permission, contact support immediately using the paths listed on this page.
Transaction records, including JazzCash deposits and Raast transfers, are retained in line with applicable legal requirements for your region. Account data is held while your account is active and for the period required by local regulation after closure.
To update stored information or submit a formal data request, log in to your dashboard first — many details can be corrected directly. For requests that require manual review, reach out through the email contact path and include your account reference so we can locate the correct records.
These are the questions we receive most often about how 6dd handles account data, transaction records and your rights under this policy. If your question is not answered here, use the support contact paths above.
During registration we collect the details you enter — name, contact information and your chosen account credentials. If you make a deposit via JazzCash or Raast, the transaction reference associated with that payment is also recorded and linked to your account history.
We do not sell your data. Where third-party service providers handle specific functions — such as payment processing — they receive only the data needed for that purpose and are required to handle it under our instructions. They cannot use your information for their own purposes.
Log in to your account and open the dashboard. Your registration details, transaction history and stored payment references are visible there. For a more complete picture of what is held at a system level, submit a written request through the email contact path.
You can submit a deletion request through the email contact path listed in your account settings. We review each request against legal retention requirements for Pakistan. Some transaction records may need to be retained for a defined period under applicable local regulations before they can be removed.
Transaction records are kept for the period required by local legal and regulatory obligations in your region. The specific retention window depends on applicable rules at the time. If you want to understand the retention period for a particular record, raise the question through our support channel.
After account closure, we retain data only for as long as local law requires. Once that period ends, records are removed from active systems. Your account dashboard remains inaccessible after closure, but you can request a summary of held data through the email contact path before closing.